M:Err...Sandra,I've finished with Mr.Gartner now.Do you think you could pop through in bringing me up-to-date on their arrangements for the Italian trip?
W:Certainly,Mr.Wilkinson.I'll bring everything with me.
M:Right,take a seat.Now my first meeting is when?
W:Your first meeting is on Monday the 21st at 9a.m.with Dr.Gucci of Bancos en Piedra in Milan.
M:OK,so can I fly out early Monday morning?
W:Well,there is a flight to Lenarty Airport which leaves at six thirty London time and gets in at eight thirty Italian time.
M:Yeah,but that only leaves me thirty minutes to clear customs in getting to the city center and it means I have to check in by five thirty,which means leaving home at about four fifteen.
W:I'm afraid so.
M:Hmm...not so keen on that.What's the program for the rest of that day?
W:It's quite full,I'm afraid.At eleven,you're seeing Gianni Riva at Megastar and then you'll have a lunch engagement with Gavin from the Chamber of Commerce at one.
W:You're meeting him at his office and then he's taking you somewhere.
M:Good,that sounds fine.What about the afternoon?
W:Well,at three thirty,you're seeing our sales representative there and then you're free till evening.
M:I see.I seem to remember that I'm having a dinner with someone from Bergamo.
W:That's right.And Mr.Betty from SAP Industries at eight.
Q12:What would the man like the woman to do?
Q13:At what time is Mr.Wilkinson going to leave home for the airport?
Q14:Who is Mr.Wilkinson going to have a lunch with on Monday?
Q15:What is most probably the woman's job?
12.B)Inform him of the arrangements for his trip in Italy.
14.D)Gavin from the Chamber of Commerce.