melita 开始了她在 modern office limited 的新工作。现在 opal 小姐的一部分工作就是教melita 如何做一个秘书。today she is going to show melita how to take a message on the telephone. here are opal and melita.
opal: well melita, were you tired last night after your first day here?
melita: yes, i was. there were so many new things to learn.
opal: you answer it.
melita: good morning.
opal: (loud whisper) mr ballito's office.
melita: oh, mr ballito's office.
mrs ballito: is mr ballito there?
melita: no, he's out. (whisper) oh dear, what have i said.
opal: (whisper) let me take the call, melita. (normal voice) good morning. can i help you?
mrs ballito: well, i wanted to speak to mr ballito but i understand he's out.
opal: may i know who's calling please?
mrs ballito: this is mrs ballito. do you know where my husband is?
opal: oh, hello, mrs ballito, this is opal.