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口语实战演练:如何转接客户来电(3)

来源:慢速英语   时间:1970-01-01 08:00:00
A: Madison Industries. This is Cathy Winer speaking. Can I help you?
 Madison工业,我是Cathy Winer, 我能帮您吗?
B: Good afternoon. Could you connect this call with Mr. Black, please?
 下午好,麻烦你接到Black先生,好吗?
A: May I know who’s calling?
 请问您是哪位?
B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company.
 这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。
A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?
 对不起,Fox小姐。Black先生正在开会,请告诉我你的电话号码,我会让他给你打电话的,好吗?
B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.
 我想Baker先生想现在和Black先生说话,他有紧急事情与Black先生商量,不能拖延。
A: OK. Then, would you please hold the line? (one minute later)
 好的,请你别挂机。(一分钟后)
Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.
 Fox小姐,电话接通了,Black先生可以和你通话了,请吧。
B: Thank you for your kind assistance, Ms. Winer
 非常感谢你的善意帮助,Winer小姐。
A: You are welcome.
 别客气。